{"id":3558,"date":"2022-11-08T15:08:27","date_gmt":"2022-11-08T15:08:27","guid":{"rendered":"https:\/\/winixeurope.eu\/retourneren\/"},"modified":"2025-06-02T15:07:33","modified_gmt":"2025-06-02T15:07:33","slug":"returns","status":"publish","type":"page","link":"https:\/\/winixeurope.eu\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column]<div class=\"templatera_shortcode\"><style type=\"text\/css\" data-type=\"vc_shortcodes-custom-css\">.vc_custom_1666870742026{padding-top: 13px !important;padding-bottom: 11px !important;background-color: #efefef !important;}.vc_custom_1667297281589{padding-top: 13px !important;padding-bottom: 0px !important;background-color: #efefef !important;}.vc_custom_1668697064807{padding-right: 14% !important;padding-left: 14% !important;}<\/style><div class=\"vc_row wpb_row vc_row-fluid sticky_rij_desktop vc_custom_1666870742026 wpex-vc-full-width-row wpex-vc-full-width-row--centered wpex-relative wpex-vc_row-has-fill wpex-vc-reset-negative-margin\"><div class=\"wpb_column sticky_kolom vc_column_container vc_col-sm-12 vc_hidden-xs\"><div class=\"vc_column-inner vc_custom_1668697064807\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid wpex-relative\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-list_item.vcex_69de25c4c9412{color:#757575;font-size:13px;}<\/style><div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5 wpex-text-center vcex_69de25c4c9412\"><a href=\"https:\/\/winixeurope.eu\/en\/shipments-and-payments\/\" class=\"vcex-list-item-link wpex-no-underline wpex-inherit-color\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M48 0C21.5 0 0 21.5 0 48V368c0 26.5 21.5 48 48 48H64c0 53 43 96 96 96s96-43 96-96H384c0 53 43 96 96 96s96-43 96-96h32c17.7 0 32-14.3 32-32s-14.3-32-32-32V288 256 237.3c0-17-6.7-33.3-18.7-45.3L512 114.7c-12-12-28.3-18.7-45.3-18.7H416V48c0-26.5-21.5-48-48-48H48zM416 160h50.7L544 237.3V256H416V160zM112 416a48 48 0 1 1 96 0 48 48 0 1 1 -96 0zm368-48a48 48 0 1 1 0 96 48 48 0 1 1 0-96z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">Free Shipping<\/div><\/div><\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-list_item.vcex_69de25c4cd2ce{color:#757575;font-size:13px;}<\/style><div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5 wpex-text-center local-scroll-link vcex_69de25c4cd2ce\"><a href=\"#10korting\" class=\"vcex-list-item-link wpex-no-underline wpex-inherit-color\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M168 80c-13.3 0-24 10.7-24 24V408c0 8.4-1.4 16.5-4.1 24H440c13.3 0 24-10.7 24-24V104c0-13.3-10.7-24-24-24H168zM72 480c-39.8 0-72-32.2-72-72V112C0 98.7 10.7 88 24 88s24 10.7 24 24V408c0 13.3 10.7 24 24 24s24-10.7 24-24V104c0-39.8 32.2-72 72-72H440c39.8 0 72 32.2 72 72V408c0 39.8-32.2 72-72 72H72zM176 136c0-13.3 10.7-24 24-24h96c13.3 0 24 10.7 24 24v80c0 13.3-10.7 24-24 24H200c-13.3 0-24-10.7-24-24V136zm200-24h32c13.3 0 24 10.7 24 24s-10.7 24-24 24H376c-13.3 0-24-10.7-24-24s10.7-24 24-24zm0 80h32c13.3 0 24 10.7 24 24s-10.7 24-24 24H376c-13.3 0-24-10.7-24-24s10.7-24 24-24zM200 272H408c13.3 0 24 10.7 24 24s-10.7 24-24 24H200c-13.3 0-24-10.7-24-24s10.7-24 24-24zm0 80H408c13.3 0 24 10.7 24 24s-10.7 24-24 24H200c-13.3 0-24-10.7-24-24s10.7-24 24-24z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">Register for a \u00a310,00 discount<\/div><\/div><\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-list_item.vcex_69de25c4cdf52{color:#757575;font-size:13px;}<\/style><div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5 wpex-text-center vcex_69de25c4cdf52\"><a href=\"https:\/\/winixeurope.eu\/en\/shipments-and-payments\/\" class=\"vcex-list-item-link wpex-no-underline wpex-inherit-color\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 34 32\"><path d=\"M31.429 2.286q1.179 0 2.018 0.839t0.839 2.018v21.714q0 1.179-0.839 2.018t-2.018 0.839h-28.571q-1.179 0-2.018-0.839t-0.839-2.018v-21.714q0-1.179 0.839-2.018t2.018-0.839h28.571zM2.857 4.571q-0.232 0-0.402 0.17t-0.17 0.402v4h29.714v-4q0-0.232-0.17-0.402t-0.402-0.17h-28.571zM31.429 27.429q0.232 0 0.402-0.17t0.17-0.402v-10.857h-29.714v10.857q0 0.232 0.17 0.402t0.402 0.17h28.571zM4.571 25.143v-2.286h4.571v2.286h-4.571zM11.429 25.143v-2.286h6.857v2.286h-6.857z\"><\/path><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">Klarna AfterPay<\/div><\/div><\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><style>.vcex-list_item.vcex_69de25c4ce7a0{color:#757575;font-size:13px;}<\/style><div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5 wpex-text-center vcex_69de25c4ce7a0\"><a href=\"https:\/\/winixeurope.eu\/en\/register\/\" class=\"vcex-list-item-link wpex-no-underline wpex-inherit-color\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M24 32C10.7 32 0 42.7 0 56V456c0 13.3 10.7 24 24 24H40c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24H24zm88 0c-8.8 0-16 7.2-16 16V464c0 8.8 7.2 16 16 16s16-7.2 16-16V48c0-8.8-7.2-16-16-16zm72 0c-13.3 0-24 10.7-24 24V456c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24H184zm96 0c-13.3 0-24 10.7-24 24V456c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24H280zM448 56V456c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24H472c-13.3 0-24 10.7-24 24zm-64-8V464c0 8.8 7.2 16 16 16s16-7.2 16-16V48c0-8.8-7.2-16-16-16s-16 7.2-16 16z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">1 year extra warranty<\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid sticky_rij_desktop vc_custom_1667297281589 wpex-vc-full-width-row wpex-vc-full-width-row--centered wpex-relative wpex-vc_row-has-fill wpex-vc-reset-negative-margin\"><div class=\"wpb_column sticky_kolom vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md vc_hidden-sm\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">        <style>\r\n        \t.unique-carousel-38 .owl-next, .unique-carousel-38 .owl-prev{\r\n        \t\tbackground: rgba(30,115,190,0.01)  !important;\r\n        \t\tcolor: #c2c2c2 !important;\r\n        \t}\r\n\r\n        \t.unique-carousel-38.owl-theme .owl-dots .owl-dot.active span, .unique-carousel-38.owl-theme .owl-dots .owl-dot:hover span{\r\n        \t\tbackground:  !important;\r\n        \t}\r\n\r\n        \t.owl-next, .owl-prev{\r\n        \t\ttop: 40%;\r\n        \t}\r\n        <\/style>\r\n        <div class=\"wdo-carosuel-container unique-carousel-38 owl-carousel owl-theme\">\r\n        \t\r\n        <div class=\"item\">\r\n        \t<style>.vcex-list_item.vcex_69de25c4cfca4{color:#757575;font-size:14px;}<\/style><div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5 wpex-text-center vcex_69de25c4cfca4\"><a href=\"https:\/\/winixeurope.eu\/en\/shipments-and-payments\/\" class=\"vcex-list-item-link wpex-no-underline wpex-inherit-color\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 34 32\"><path d=\"M31.429 2.286q1.179 0 2.018 0.839t0.839 2.018v21.714q0 1.179-0.839 2.018t-2.018 0.839h-28.571q-1.179 0-2.018-0.839t-0.839-2.018v-21.714q0-1.179 0.839-2.018t2.018-0.839h28.571zM2.857 4.571q-0.232 0-0.402 0.17t-0.17 0.402v4h29.714v-4q0-0.232-0.17-0.402t-0.402-0.17h-28.571zM31.429 27.429q0.232 0 0.402-0.17t0.17-0.402v-10.857h-29.714v10.857q0 0.232 0.17 0.402t0.402 0.17h28.571zM4.571 25.143v-2.286h4.571v2.286h-4.571zM11.429 25.143v-2.286h6.857v2.286h-6.857z\"><\/path><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">Klarna AfterPay<\/div><\/div><\/a><\/div>        <\/div>\r\n\r\n        \r\n        <div class=\"item\">\r\n        \t<style>.vcex-list_item.vcex_69de25c4d041b{color:#757575;font-size:14px;}<\/style><div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5 wpex-text-center local-scroll-link vcex_69de25c4d041b\"><a href=\"#10kortingmobiel\" class=\"vcex-list-item-link wpex-no-underline wpex-inherit-color\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M168 80c-13.3 0-24 10.7-24 24V408c0 8.4-1.4 16.5-4.1 24H440c13.3 0 24-10.7 24-24V104c0-13.3-10.7-24-24-24H168zM72 480c-39.8 0-72-32.2-72-72V112C0 98.7 10.7 88 24 88s24 10.7 24 24V408c0 13.3 10.7 24 24 24s24-10.7 24-24V104c0-39.8 32.2-72 72-72H440c39.8 0 72 32.2 72 72V408c0 39.8-32.2 72-72 72H72zM176 136c0-13.3 10.7-24 24-24h96c13.3 0 24 10.7 24 24v80c0 13.3-10.7 24-24 24H200c-13.3 0-24-10.7-24-24V136zm200-24h32c13.3 0 24 10.7 24 24s-10.7 24-24 24H376c-13.3 0-24-10.7-24-24s10.7-24 24-24zm0 80h32c13.3 0 24 10.7 24 24s-10.7 24-24 24H376c-13.3 0-24-10.7-24-24s10.7-24 24-24zM200 272H408c13.3 0 24 10.7 24 24s-10.7 24-24 24H200c-13.3 0-24-10.7-24-24s10.7-24 24-24zm0 80H408c13.3 0 24 10.7 24 24s-10.7 24-24 24H200c-13.3 0-24-10.7-24-24s10.7-24 24-24z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">Register for a \u00a310,00 discount<\/div><\/div><\/a><\/div>        <\/div>\r\n\r\n        \r\n        <div class=\"item\">\r\n        \t<style>.vcex-list_item.vcex_69de25c4d0d73{color:#757575;font-size:14px;}<\/style><div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5 wpex-text-center vcex_69de25c4d0d73\"><a href=\"https:\/\/winixeurope.eu\/verzend-betaalinformatie\/\" class=\"vcex-list-item-link wpex-no-underline wpex-inherit-color\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M48 0C21.5 0 0 21.5 0 48V368c0 26.5 21.5 48 48 48H64c0 53 43 96 96 96s96-43 96-96H384c0 53 43 96 96 96s96-43 96-96h32c17.7 0 32-14.3 32-32s-14.3-32-32-32V288 256 237.3c0-17-6.7-33.3-18.7-45.3L512 114.7c-12-12-28.3-18.7-45.3-18.7H416V48c0-26.5-21.5-48-48-48H48zM416 160h50.7L544 237.3V256H416V160zM112 416a48 48 0 1 1 96 0 48 48 0 1 1 -96 0zm368-48a48 48 0 1 1 0 96 48 48 0 1 1 0-96z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">Free Shipping<\/div><\/div><\/a><\/div>        <\/div>\r\n\r\n        \r\n        <div class=\"item\">\r\n        \t<style>.vcex-list_item.vcex_69de25c4d290b{color:#757575;font-size:14px;}<\/style><div class=\"vcex-list_item vcex-module wpex-m-0 wpex-max-w-100 wpex-mb-5 wpex-text-center vcex_69de25c4d290b\"><a href=\"https:\/\/winixeurope.eu\/en\/register\/\" class=\"vcex-list-item-link wpex-no-underline wpex-inherit-color\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-list-item-icon-inner vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center wpex-leading-none wpex-child-inherit-color\"><span class=\"wpex-icon--w wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path d=\"M24 32C10.7 32 0 42.7 0 56V456c0 13.3 10.7 24 24 24H40c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24H24zm88 0c-8.8 0-16 7.2-16 16V464c0 8.8 7.2 16 16 16s16-7.2 16-16V48c0-8.8-7.2-16-16-16zm72 0c-13.3 0-24 10.7-24 24V456c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24H184zm96 0c-13.3 0-24 10.7-24 24V456c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24H280zM448 56V456c0 13.3 10.7 24 24 24h16c13.3 0 24-10.7 24-24V56c0-13.3-10.7-24-24-24H472c-13.3 0-24 10.7-24 24zm-64-8V464c0 8.8 7.2 16 16 16s16-7.2 16-16V48c0-8.8-7.2-16-16-16s-16 7.2-16 16z\"\/><\/svg><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\">1 year extra warranty<\/div><\/div><\/a><\/div>        <\/div>\r\n\r\n                <\/div>\r\n        <script type=\"text\/javascript\">\r\n\r\n        \tjQuery(document).ready(function ($) {\r\n                \/\/ (function($){\r\n                 \r\n                \/\/     $.fn.shuffle = function() {\r\n                 \r\n                \/\/         var allElems = this.get(),\r\n                \/\/             getRandom = function(max) {\r\n                \/\/                 return Math.floor(Math.random() * max);\r\n                \/\/             },\r\n                \/\/             shuffled = $.map(allElems, function(){\r\n                \/\/                 var random = getRandom(allElems.length),\r\n                \/\/                     randEl = $(allElems[random]).clone(true)[0];\r\n                \/\/                 allElems.splice(random, 1);\r\n                \/\/                 return randEl;\r\n                \/\/            });\r\n                 \r\n                \/\/         this.each(function(i){\r\n                \/\/             $(this).replaceWith($(shuffled[i]));\r\n                \/\/         });\r\n                 \r\n                \/\/         return $(shuffled);\r\n                 \r\n                \/\/     };\r\n                 \r\n                \/\/ })(jQuery);\r\n                \/\/ $(\".unique-carousel- .item\").shuffle();\r\n\r\n        \t\t$('.unique-carousel-38').owlCarousel({\r\n        \t\t    margin:10,\r\n        \t\t    touchDrag:true,\r\n                    \/\/ autoHeight:true,\r\n        \t\t    mouseDrag:true,\r\n        \t\t    autoplayHoverPause:true,\r\n        \t\t    autoplayTimeout:5000,\r\n        \t\t    navSpeed:250,\r\n        \t\t    dotsSpeed:300,\r\n        \t\t    animateIn: false, \r\n        \t\t    animateOut: false,\r\n        \t\t    video:true,\r\n        \t\t    videoWidth:true,\r\n        \t\t    videoHeight:300,\r\n        \t\t    loop:true,\r\n        \t\t    slideBy:1,\r\n        \t\t    autoplay:true, \r\n        \t\t    nav:true,\r\n        \t\t    dots:false,\r\n        \t\t    navText:[\"<div class='nav-btn prev-slide'><\/div>\",\"<div class='nav-btn next-slide'><\/div>\"],\r\n        \t\t    responsive:{\r\n        \t\t        0:{\r\n        \t\t            items:1        \t\t        },\r\n        \t\t        600:{\r\n        \t\t            items:1        \t\t        },\r\n        \t\t        1000:{\r\n        \t\t            items:1        \t\t        }\r\n        \t\t    }\r\n        \t\t});\r\n        \t});\r\n        <\/script>\r\n        <\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1732553445169{background-image: url(https:\/\/winixeurope.eu\/wp-content\/uploads\/2022\/11\/WINIX_product_shop_pagina.jpg?id=791) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;start_pagina_visual_klasse&#8221; el_id=&#8221;start_pagina_visual_id&#8221;][vc_column offset=&#8221;vc_hidden-xs&#8221;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-xs-6&#8243; css=&#8221;.vc_custom_1667300251189{margin-left: -45px !important;}&#8221;][vc_column_text]\n<h1><span class=\"h1_blauw_achtergrond\">Returns<\/span><\/h1>\n[\/vc_column_text][vc_empty_space height=&#8221;22px&#8221;]<a href=\"https:\/\/winixeurope.eu\/en\/shop\/\" class=\"vcex-button theme-button inline grote_knop_paars\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\">View all products<\/span><\/a> [\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_col-xs-6&#8243;][vc_empty_space height=&#8221;700px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1667919322095{background-image: url(https:\/\/winixeurope.eu\/wp-content\/uploads\/2022\/11\/bg_mobile_slide.png?id=1202) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;start_pagina_visual_klasse&#8221; el_id=&#8221;start_pagina_visual_id&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_empty_space height=&#8221;350px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1667905292291{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221; css=&#8221;.vc_custom_1667905387624{margin-bottom: -70px !important;}&#8221;][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]\n<h1 style=\"text-align: left;\">Returns<\/h1>\n[\/vc_column_text][vc_empty_space height=&#8221;22px&#8221;]<a href=\"https:\/\/winixeurope.eu\/en\/shop\/\" class=\"vcex-button theme-button align-left inline grote_knop_paars\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\">View all products<\/span><\/a> [\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;110px&#8221;][vc_column_text css=&#8221;&#8221;]\n<h1><span style=\"color: #000000;\">WINIX Return Policy<\/span><\/h1>\n<h4><span class=\"whitespace-pre-line\"><strong>Cancellation period for the delivery of goods:<\/strong> <\/span><\/h4>\n<p><span class=\"whitespace-pre-line\">You have the right to cancel this contract for your <a href=\"https:\/\/winixeurope.eu\/en\/winix-air-purifiers\/\">WINIX Air Purifier<\/a> or <a href=\"https:\/\/winixeurope.eu\/en\/winix-filters\/\">WINIX filter<\/a> within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. Please always contact our customer service first for a WINIX Return Authority number (WRA), in order to return your hepa air purifier or your hepa filter air purifier.<\/span><\/p>\n<h5><span class=\"whitespace-pre-line\">REMARK: <a href=\"https:\/\/winixeurope.eu\/en\/\">WINIX<\/a> will not pay for any shipping cost which is related to this return.<\/span><\/h5>\n<h4><strong>Are you not satisfied with your <a href=\"https:\/\/winixeurope.eu\/en\/winix-air-purifiers\/\">Air Purifier<\/a> or <a href=\"https:\/\/winixeurope.eu\/en\/winix-filters\/\">Air Purifier filter<\/a>?<\/strong><\/h4>\n<p>This can of course always happen!\u00a0As a consumer, you have the right to return your order within <strong>14 days<\/strong> without giving any reason. The so-called \u2018 cooling off period \u2018 goes on the day after receipt of your order product as a consumer. You are obliged to handle this order carefully. <span class=\"whitespace-pre-line\">Please always contact our customer service first for a WINIX Return Authority number (WRA), in order to return your WINIX or your HEPA filter.<\/span><\/p>\n<h5><span class=\"whitespace-pre-line\">REMARK: WINIX will not pay for any shipping cost which is related to this return.<\/span><\/h5>\n<h4><strong>Your order is shipped incorrectly by WINIX:<\/strong><\/h4>\n<p>Our apologies! First of all, please contact our customer service (within 14 days after the delivery). WINIX will give you a WRA number including a return label for free shipping and we will send you your correctly ordered WINIX goods as soon as possible. Please find the return conditions:<\/p>\n<ol>\n<li>Please pack your WINIX Air Purifier or WINIX air purifier filter carefully in the origional WINIX Packaging and use the FREE Shipping Label to return your order back to us.<\/li>\n<li>If you do not use the original WINIX packaging, we may charge you for this.<\/li>\n<\/ol>\n<h5><span class=\"whitespace-pre-line\">REMARK: WINIX will pay for the shipping cost which is related to this return.<\/span><\/h5>\n<h4><strong>Warranty<\/strong><\/h4>\n<p>When your <a href=\"https:\/\/winixeurope.eu\/en\/shop\/\">WINIX product<\/a> stopped working properly within the warranty period, you can always ship your WINIX Product back to us for a technical analyse by our Tech Department.\u00a0 However, you should always take our below return policy into account:<\/p>\n<ol>\n<li><span class=\"whitespace-pre-line\">Always contact the WINIX customer service for a WINIX Return Authority number (WRA), in order to return your hepa air purifier or your hepa filter air purifier.<\/span><\/li>\n<li>We request that you send the WINIX room Air purifier or the HEPA Filter back to us in its original packaging! If you do not have the original packaging, WINIX may charge you for this.<\/li>\n<li>Always make sure that you have an extra package that fits the original packaging of the WINIX Air Purifier or Air Purifier Filter. This keeps the original packaging of the prodct in good condition.<\/li>\n<li>When sending your return, always ask for a \u201ctrack and trace\u201d code, This is your proof of your return and also of the delivery to our return address.<\/li>\n<li>WINIX will inform you about our WINIX return address.<\/li>\n<li>The shipping costs of this return are not be reimbursed by WINIX. You must return your WINIX Air Purifier or Filter at your own expense.<\/li>\n<li>WINIX will not charge your for a technical analyze of your product. After the inspection of our Tech Department, <a href=\"https:\/\/winixeurope.eu\/shop\/\">WINIX<\/a> will decide to repair or replace your WINIX product.<\/li>\n<\/ol>\n<h4><strong>Return Address:<\/strong><\/h4>\n<ul>\n<li>WINIX UK &#8211; Rapid Logistics<\/li>\n<li>Unit J, Dean Way, Southall<\/li>\n<li>UB2 4SB<\/li>\n<li>United Kingdom<\/li>\n<\/ul>\n<h5><span class=\"a-list-item\">WINIX has been manufacturing home appliances since 1973. All <a href=\"https:\/\/winixeurope.eu\/en\/shop\/\">WINIX products<\/a> have been TESTED and CERTIFIED by <strong><a href=\"https:\/\/www.allergyuk.org\/our-services\/allergyuk-products\/winix-plasmawave-air-purifier\/\" target=\"_blank\" rel=\"noopener\">ALLERGY UK!\u00a0<\/a><\/strong><\/span><\/h5>\n[\/vc_column_text][vc_empty_space height=&#8221;80px&#8221;][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"Free ShippingRegister for a \u00a310,00 discountKlarna AfterPay1 year extra warranty Klarna AfterPay Register for a \u00a310,00 discount Free Shipping 1 year extra warranty Returns View all products Returns View all products WINIX Return Policy Cancellation period for the delivery of goods: You have the right to cancel this contract for your WINIX Air Purifier or&hellip;","protected":false},"author":1,"featured_media":29557,"parent":0,"menu_order":99,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3558","page","type-page","status-publish","has-post-thumbnail","hentry","entry","has-media"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/pages\/3558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/comments?post=3558"}],"version-history":[{"count":12,"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/pages\/3558\/revisions"}],"predecessor-version":[{"id":32167,"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/pages\/3558\/revisions\/32167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/media\/29557"}],"wp:attachment":[{"href":"https:\/\/winixeurope.eu\/en\/wp-json\/wp\/v2\/media?parent=3558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}